Quality Improvement and Special Projects Specialist

Responsibilities and Duties

Duties include but are not limited to:

• Supporting accreditation readiness by monitoring compliance and maintaining required documentation.
• Partnering with teams across the organization to coordinate strategic initiatives and special projects.
• Coordinating quality audits, chart reviews, and program evaluations.
• Providing guidance and technical assistance to staff on quality improvement practices and tools.
• Lead the continuous quality improvement Safety Committee meetings, maintain required documentation, and track follow-up action.

Job Requirements

• Requires a bachelor's degree or equivalent life and/or professional experience.
• Experience with accreditation standards (COA, CARF, Joint Commission) is preferred.
• Excellent written and verbal communication skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.

Crosspoint Human Services’ Benefits

Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.

Time Away

• 17-22 paid vacation days per year (accrued based on length of service)
• 12 paid sick days per year
• 10 paid holidays

Health and Wellness:

• Crosspoint pays a portion of health insurance premiums for employees and their families
• Group dental and vision insurance
• Flexible benefits available for employees

Financial Security

• 401(k) participation after 90 days of service with an employer match
• Professional development assistance and tuition reimbursement
• Employee Referral Program

About Crosspoint Human Service

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law.  We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services’ Benefits

Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.

Time Away

·         17-22 paid vacation days per year (accrued based on length of service)

·         12 paid sick days per year

·         10 paid holidays

Health and Wellness:

·         Crosspoint pays a portion of health insurance premiums for employees and their families

·         Group dental and vision insurance

·         Flexible benefits available for employees

Financial Security

·         401(k) participation after 90 days of service with an employer match

·         Professional development assistance and tuition reimbursement

·         Employee Referral Program

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law.  We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services’ Benefits

Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.

Time Away

• 17-22 paid vacation days per year (accrued based on length of service)
• 12 paid sick days per year
• 10 paid holidays

Health and Wellness:

• Crosspoint pays a portion of health insurance premiums for employees and their families
• Group dental and vision insurance
• Flexible benefits available for employees

Financial Security

• 401(k) participation after 90 days of service with an employer match
• Professional development assistance and tuition reimbursement
• Employee Referral Program

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.