Mobile Crisis Services Manager

Responsibilities and Duties: 

Duties include but are not limited to:

• Lead, coach, and support the Mobile Crisis Services Team to promote professional growth and high-quality service delivery .
• Coordinate onboarding and ongoing training efforts with the program director and HR to ensure staff are equipped to provide effective crisis intervention services .
• Develop and manage the Mobile Crisis Services’ team schedule to ensure 24/7 coverage.
• Strengthen follow-up and engagement efforts by implementing strategies that connect individuals with ongoing supports and services.
• Collaborate with the program director to ensure timely completion of Crisis documentation, assessments, intakes, and case follow-up in accordance with agency, state, and federal standards

Job Requirements: 

• Requires a master’s degree in social work, counseling or related field ,
• At least five years of professional experience in the field .
• Supervisory experience is preferred .
• Strong communication and relationship-building skills with the ability to collaborate effectively with staff, community partners, and referral sources

Crosspoint Human Services’ Benefits

Taking care of people starts with taking care of our employees. Crosspoint offers a comprehensive benefit package designed to support your well-being, growth, and stability.

Time Away

• 17-22 paid vacation days per year (accrued based on length of service)
• 12 paid sick days per year
• 10 paid holidays

Health and Wellness:

• Crosspoint pays a portion of health insurance premiums for employees and their families
• Group dental and vision insurance
• Flexible benefits available for employees

Financial Security

• ·401(k) participation after 90 days of service with an employer match
• Professional development assistance and tuition reimbursemen
• Employee Referral Program

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law.  We celebrate diversity and are fully committed to an inclusive work environment for all our employees.