Software Support Coordinator

Responsibilities and Duties:

• Oversee efficiency, maintenance and optimization of software systems ensuring they function smoothly
• Manage the integration and deployment of new software, hardware and technology as needed
• Provide training and support to staff on software, hardware and IT procedures
• Troubleshoot and resolve software, hardware and network-related issues
• Maintain and monitor software and network security as it relates to access

Job Requirements:

• Requires a Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience in software system design and support
• Minimum of 3 years’ experience with Microsoft Windows Server and general IT systems administration
• Knowledge of electronic health records (HER) systems, hardware setup and configuration, network operations, Office 365 administration and Microsoft products
• Requires a valid drivers license and proof of automobile insurance

Time Away

·       17-22 paid vacation days per year (accrued based on length of service)

·       12 paid sick days per year

·       10 paid holidays

Health and Wellness:

·       Crosspoint pays a portion of health insurance premiums for employees and their families

·       Group dental and vision insurance

·       Flexible benefits available for employees

Financial Security

·       401(k) participation after 90 days of service with an employer match

·       Professional development assistance and tuition reimbursement

·       Employee Referral Program