IT Assistant

Application deadline:

Thursday, July 1, 2021 - 12:00pm


Steel Grip, Inc.


Requirements:     1 – 3 years prior experience.

Essential Duties and Responsibilities:

Provide user level technical support for end users, computers, printers, etc.

Provide user level training on daily applications used including Work, Excel, Outlook , company software and other basic computer related skills.

Responds to client inquiries concerning systems operation and diagnoses system hardware, software and operator problems.

Instructs users in use of equipment, software, and manuals.

Assist in research of new technologies and software.

Assists the IT Manager as needed in providing service to employees and management.

Computer Skills

Knowledge of Database, Internet and Office programs.

Knowledge of IBM OS400 helpful.

Previous experience with computer maintenance and printer repair.

Knowledge of firewalls, network security is helpful

To preform this job successfully, the applicant should demonstrate the following:

 Problem Solving – Identifies and resolves problems in a timely manner.

Interpersonal Skills – Maintains confidentiality: Listens to others without interrupting.  Keeps emotions under control.  Remains open to others’ ideas and tries new things.

Good oral and written communication abilities.

Professionalism – Approaches others in a tactful manor.

Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions.

Initiative – Volunteers readily; ask for and offers help when needed.


Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience                                                   


One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Employment type: 

  • Full time

Days per week: 

Monday - Friday



Years of experience: 

  • 3 - 5 years


Depends on qualifications and experience

Required degree level: 

  • Associate's degree
  • Other

Worksite Info: 

1501 E Voorhees , Danville, IL 61832


The following benefit programs are available to eligible employees: * 401(k) Savings Plan * Benefit Conversion at Termination * Bereavement Leave * Health Insurance * Dental Insurance * Vision Insurance * Holidays * Jury Duty Leave * Life Insurance * Major Medical Insurance * Military Leave * Short-Term Disability * Vacation Benefits Some benefit programs require contributions from the employee, but some are fully paid by Steel Grip.