Thursday, July 1, 2021 - 12:00pm
Requirements: 1 – 3 years prior experience.
Essential Duties and Responsibilities:
Provide user level technical support for end users, computers, printers, etc.
Provide user level training on daily applications used including Work, Excel, Outlook , company software and other basic computer related skills.
Responds to client inquiries concerning systems operation and diagnoses system hardware, software and operator problems.
Instructs users in use of equipment, software, and manuals.
Assist in research of new technologies and software.
Assists the IT Manager as needed in providing service to employees and management.
Knowledge of Database, Internet and Office programs.
Knowledge of IBM OS400 helpful.
Previous experience with computer maintenance and printer repair.
Knowledge of firewalls, network security is helpful
To preform this job successfully, the applicant should demonstrate the following:
Problem Solving – Identifies and resolves problems in a timely manner.
Interpersonal Skills – Maintains confidentiality: Listens to others without interrupting. Keeps emotions under control. Remains open to others’ ideas and tries new things.
Good oral and written communication abilities.
Professionalism – Approaches others in a tactful manor.
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions.
Initiative – Volunteers readily; ask for and offers help when needed.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Full time
Days per week:
Years of experience:
- 3 - 5 years
Required degree level:
- Associate's degree