Inside Sales Representative

Qualifications: 

Bachelors or Associates Degree in business, sales, electronics or related fields or demonstrated experience required; Solid communication skills, both written and verbal; A strong technical bent and interest in computers, software and technology greatly aids new team members in understanding a complex and diverse product line; Customer Service experience, especially with a technical product, preferred; Prior sales experience, ideally with a physical, technical product, and a desire to expand and grow your sales skills encouraged; Prior business-to-business sales experience preferred; Familiarity with Salesforce’s CRM or other customer relationship management (CRM) software. Must have full authorization to work in the US without requiring sponsorship now or in the future (no H1B, CPT, OPT, etc).

Description: 

Overview

NOTE:  Danville, IL is 2.5 hours from Chicago, 1.5 from Indianapolis, 0.5 from Champaign/Urbana.

 

Watchfire Signs is an 85+ year old company that is rapidly growing as an industry leader in the cutting-edge technology of digital LED signs.  Our electronic message centers (EMCs) are designed for 24/7 outdoor signage use in all weather conditions.  These cutting-edge outdoor LED displays may be as small as a time-and-temperature sign at a local bank or as large as 15'x50' and beyond.  Our on-premise division sells to sign companies and dealers who re-sell our EMCs as a portion of a complete signage / business identity package for their customers.

 

Vertically integrated, Watchfire does everything from product engineering and circuit board assembly through final product integration and calibration. Post-sale, we provide world-class technical service and support.  This allows us to sustain our position as the quality leader and the premium provider in our industry.

 

Based in Danville, Illinois, Watchfire offers comprehensive benefits including 401K with company matching, affordable health & dental insurance, paid time off in year of hire, continuing education assistance and career advancement opportunities.  We have been an employer of choice for decades, offering an opportunity to work in an entrepreneurial environment where decisions can be made quickly.

 

SUMMARY DESCRIPTION:  Support dealers and outside sales team with quoting, pricing, sign specifications, etc.  Coordinate the processing of orders as down payments and contracts are received.  This position will also split modem activation duties with the current dedicated Inside Sales Representative.

 

*Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Responsibilities

  • Provide sales support to our dealers and outside sales team
  • Deliver accurate information regarding sign pricing, sign specifications, operational abilities, mechanical drawings, payment terms, shipping, and delivery
  • Provide recommendations for signage based on multiple factors including existing sign structure, speed of traffic, distance from intended audience, and local codes
  • Manage multiple quotes and recommend logical combinations for the customer's complex installation needs
  • Coordinate the processing of the order and ensure that the necessary new order paperwork and down payment is received in a timely manner 
  • Verify incoming orders to ensure the customer receives the product they expect
  • Gather end user information and provision new accounts for Watchfire’s OPx software
  • Other duties will be assigned as required

 

Shift: 

1st