Funeral Home Support Assistant

Application deadline:

Thursday, October 1, 2020 - 12:44pm

Company: 

Trigard Greenwood

Description: 

SUMMARY DESCRIPTION: Provide a wide variety of advanced clerical support to the funeral home and customers. Answer telephone calls in a professional manner, directing calls appropriately. Create custom photo collages for customers under very tight deadlines. Create memorial videos which may include trimming graphics and editing content. Provide assistance with special local events.

MAJOR DUTIES: • Answer telephones in a courteous and professional manner. • Take accurate telephone messages and/or direct phone calls appropriately. • Create registry books, cards, and videos for customers. • Communicate with customers on requested orders and changes. • Professionally create photo collages using Adobe Photoshop. • Assemble memory books and other products for customers. • Maintain neat and orderly filing system. • Must be detailed orientated with strong attention to accuracy. • Become a site ambassador on the employee engagement committee representing funeral home operations. • Perform other duties assigned.

MINOR DUTIES: • Provide coverage to the front desk receptionist during breaks and days off. • Provide weekend coverage on a rotational basis. • Approve condolences messages after hours. • Assist funeral directors with funeral service switch overs, as necessary. • Assist in organizing special events, i.e., Memorial Day. • Help maintain appearance of funeral home.

SKILLS AND KNOWLEDGE REQUIRED: • Excellent knowledge Adobe Photoshop. • Advanced knowledge of photo and video editing software. • Quick and accurate typing skills. • Excellent communication skills to effectively communicate in all types of situations. • Excellent telephone and customer relation skills to present a professional image. • Excellent organization and trouble shooting skills to efficiently perform duties of position. • Ability to successfully utilize computer and a variety of computer software’s. • Must be able to work independently.

Qualifications: 

SKILLS AND KNOWLEDGE REQUIRED: • Excellent knowledge Adobe Photoshop. • Advanced knowledge of photo and video editing software. • Quick and accurate typing skills. • Excellent communication skills to effectively communicate in all types of situations. • Excellent telephone and customer relation skills to present a professional image. • Excellent organization and trouble shooting skills to efficiently perform duties of position. • Ability to successfully utilize computer and a variety of computer software’s. • Must be able to work independently.

Employment type: 

  • Full time

Days per week: 

Monday - Friday

Shift: 

1st

Years of experience: 

  • 1 - 2 years

Required degree level: 

  • High school
  • Associate's degree
  • Other

Benefits: 

Health, dental, vision, 401k Paid time off benefits