Care Coordinator - Crosspoint at the Y

Application deadline:

Monday, August 31, 2020 - 1:33pm


Crosspoint Human Services


Job Responsibilities:

Duties include, but are not limited to:

  • Assess individual's history, mental status, strengths, needs, abilities, preferences and resources including recommendations for services and obtain all necessary signatures.
  • Completed with statement of problem(s) and interventions/services to be provided to attain goals with frequency and provider of service within 72 hours of admission to the shelter and after a Masters Level Clinician reviews and signs the Comprehensive Assessment.
  • Complete STAR assessments with person served.
  • Complete Service Plan Reviews including all necessary signatures according to policy and procedure.
  • Provide Group Services working within an approved curriculum and deliver and monitor group work including all required documentation.
  • Daily log refer to goals and objectives and address person served progress.
  • Complete daily logs with a brief description of service rendered, behavioral observations, a description of interventions employed and a future plan of action.
  • Outcome ratings will show evidence of maintenance and/or improvement.
  • Provide the required number of service hours per month as is defined by the requirements of the governing grant/funder and as directed by the Shelter Supervisor.
  • Participate in mandatory overtime when deemed necessary; participate in on-call rotation schedule.
  • Tactful, friendly and courteous to all - in person and on phone.
  • Respect rights/dignity/confidentiality and HIPAA compliance in all areas.
  • Demonstrate cultural/ethnic, age-specific awareness when communicating with persons served, visitors and others.
  • Demonstrate a Trauma Informed approach to providing services.


Job Requirements:

  • Requires a Bachelor's degree or equivalent life and/or professional experience.
  • Two years work experience in human service field preferred.
  • Knowledge of the Illinois Domestic Violence Act.
  • Domestic Violence Professional Certification, or ability to obtain.
  • Knowledge of the needs of women and their children who are experiencing domestic violence and/or homelessness.
  • Possess the temperament to work closely with individuals and families experiencing domestic violence, homelessness, and co-occurring disorders in a therapeutic milieu.
  • Excellent assessment, counseling and training skills.
  • Demonstrate knowledge of individual differences with respect to gender, race, ethnicity, culture, and age as well as social, economic, developmental, and environmental factors, and understands the importance of these characteristics.
  • Knowledge/skills in the area of individual and family functioning.
  • Skills in working with resistant individuals and families.
  • Knowledge in the area of collaborating with other disciplines and services.
  • Capable of independent decision-making.
  • Good written and verbal communication skills.
  • Excellent organizational skills.
  • Ability to work flexible hours.
  • Ability to maintain the highest level of confidentiality and professionalism.
  • Valid driver's license and proof of automobile insurance.
  • Current CPR and First Aid Certification and the ability to identify special needs of person served.

Employment type: 

  • Full time

Days per week: 




Years of experience: 

  • 1 - 2 years


$15/hr second shift .50/hr premium Sunday through Thursday 4:00 pm to 12:00 am

Required degree level: 

  • Bachelor's degree

Worksite Info: 

201 N. Hazel Street Danville, IL


17 paid vacation days per year; hours accrued each pay period to total of 17 12 sick days per year; hours accrued each pay period to total of 12 9 paid holidays Crosspoint pays 80% of the premium for health insurance for our employees and their families Group dental and vision Crosspoint paid Life/Accidental Death and Dismemberment/Long Term Disability insurance Flex benefits through Colonial Life Employees may participate in the 401k after the completion of 90 days of service