Monday, January 4, 2021 - 3:39pm
The After Hour Crisis Responder provides crisis intervention services to youth who are absent from home without parental consent, unable to return home because the parents/legal guardian refuse to take custody or beyond the control of parents in circumstances which constitute a substantial or immediate danger to their physical safety and to divert them from care or entering the Juvenile Justice System. The focus is to provide immediate crisis intervention services and reunification.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned as needed.
- Provide crisis intervention services to referring source (hospital, school, police department) via phone w/in 15 minutes and on site within 60 (urban) 90 (rural) minutes of crisis call.
- Serve as a responder for designated Local Area Network (LAN), which includes: Kankakee, Vermillion, Will/Grundy, Kane/Kendall and South and West Cook
- Complete the Crisis Intervention Intake packet at the point of crisis.
- Ensure all required crisis intervention documentation is complete and accurate.
- Provide and arrange for reunification, family generated placement or agency arranged placement at time of crisis, with a short term crisis plan.
- Provide Linkage and Referral services specific to client and family needs during time of crisis
- Ensure the After Hour Team Leader receives all crisis intake documentation by 10:00 am of the next business day.
- Adheres to crisis schedule, by ensuring that answering service can contact worker immediately via cell phone and home phone as a secondary means of contact.
- Provide required documentation (i.e. mileage, time sheets, etc.) as indicated by agency protocols.
- Participate in individual, group supervision and program staff meetings as scheduled to address client issues and revised documentation, placement options, and crisis schedules.
- Comply with the State of Illinois mandated reporting law.
- Complete all required Federal, DHS and Agency Core Curriculum and Mandated Reporter trainings, meetings and workshops as required.
- Provide services to program clients during on call shift as deemed necessary by supervisor.
- All other duties as assigned.
TRAUMA INFORMED CARE
Ensure that all employees are using a trauma informed approach to all of their work duties that include the “5 S’s”. This approach sets a high priority for staff and client:
- Safety (physical and emotional safety)
- Self-regulation (ability to manage one’s own emotions so they do not interfere with the helping process)
- Supportiveness (building relationships with clients that are respectful and caring)
- Strengths (seeking to identify positive traits of all clients)
- Self-care (resolve any secondary stress reactions)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Bachelor's degree in Social Work or related field required. Previous experience with at-risk youth preferred.
Ability to read and interpret documents such as case notes, treatment plans and procedure manuals. Ability to write accurate case notes, routine reports, and correspondence. Ability to effectively present information in one-on-one and small group situations to clients and employees of the organization.
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to understand and demonstrate Aunt Martha's 5-step Performance Improvement process, utilizing the methodology PDSA (Plan, Do, Study, Act).
Ability to use technical skills and apply the knowledge necessary for this position.
Ability to demonstrate accuracy and thoroughness while performing the duties of this position.
SAFETY AND INFECTION CONTROL
Be knowledgeable about and follow Aunt Martha's safety policies and procedures.
Must be available to work evenings and weekends and flexible in scheduling. Will be required to transport clients in own vehicle. Must be able to accept and incorporate constructive feedback.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Illinois driver’s license with a clear driving record.
Documentation verifying current automobile insurance.
- Full time
Days per week:
Required degree level:
- Bachelor's degree